Delivery

UK Mainland Delivery Prices

Weight Price exVAT Service Tracked
0 - 2kg £2.99 Economy 5-7 Working Days Yes
2 - 5kg £5.42 Economy 5-7 Working Days Yes
0 - 10kg £7.32 1 - 2 Day Yes
10kg - 30kg £7.32 + 26p per kg over 10kg 1 - 2 Day Yes
31kg and above £25.00 + 66p per kg over 31kg 1 - 2 Day Yes
FREE UK DELIVERY ON ORDERS OVER £100*

*exVAT
 

PLEASE NOTE WEEKENDS & BANK HOLIDAYS ARE NOT CLASSED AS WORKING DAYS ONLY MONDAY TO FRIDAY ARE.

(Please allow 1-5 days processing time for items that are not in stock and during busy times) We aim to get your items to you ASAP but it is just not possible to keep everything in stock. We send direct from suppliers as much as we can to help keep this processing time to a minimum.

 

UK Highlands, Islands and Northern Ireland
Highlands and Islands delivery starts at £14.03 (exVAT) and will be calculated automatically at the checkout.

 

Channel Islands
We can deliver to the Channel Islands, the price will be calculated at the checkout based on the weight of your order.

 

EU Delivery Prices

Country Weight  Price*
France, Germany, Belgium, Luxembourg, Netherlands 0 - 30kg £8.91
  30 - 60kg £43.26
Austria, Denmark, Monaco, Switzerland 0 - 30kg £10.84
  30 - 60kg £49.74
Czech Republic, Italy, Slovakia,  Spain  0 - 30kg £11.74
  30 - 60kg £75.70
Belarus, Lithuania, Romania, Turkey  0 - 30kg £95.17
  30 - 60kg £190.34

*exVAT

When will my order be delivered?
We are committed to getting your order to you as soon as possible.

We use a delivery service that aims to get your orders to you within 1 - 2 working days. Please allow 1-5 working days for processing on items that are ordered in.

When does your courier deliver?
Our courier will deliver between Monday and Friday.

Will I need to sign for my delivery?
Yes. Upon receipt your delivery will need to be signed for.

What if I'm not in when my order is delivered?
Our courier will return the parcel to their depot and try to deliver it on the next available working day.

Can I track my delivery?
Yes. If you provide us with a mobile number or email when you checkout we will send you information from our courier which allows you to track the progress of your parcel as well as other additional options as stated below.

In-flight delivery options
Our courier will send you a 1-hour delivery window on the day of delivery and you have the option to change this if required at no extra charge or you can also let the courier know that you want the parcel left in a safe place.

How carefully will my order be packaged?
We take extreme care in the packaging of our items and have never received notice of an order arriving damaged. We use bubble wrap or other suitable packaging materials and then put your items in relevant-sized boxes.

What happens if my order is damaged?
If your item is damaged, you must sign it as damaged with the courier and do not accept the package. It will then be returned to us via their depot. We will then send a replacement item out.

I have a query regarding my order?
If you have a query regarding your order or delivery, please contact us on either 01579 321703 or email us at sales@tannertrading.co.uk.

Special delivery instructions
If you have any special instructions for delivery, such as directions or where to take your parcel, please include them in the 'special instructions' section at the checkout.