Returns Policy

All orders are checked before posting and securely packaged. However, if you wish to return your order to us, you must do so within 30 days of receipt.

The item must be unused, in its original packaging and be suitable for re-sale. This does not affect your statutory rights.

The delivery charge is non-refundable except in cases where the goods are faulty or in cases where the order was cancelled under the UK Distance Selling Regulations.

Please return all items to the following address:

Tanner Trading Ltd
Wilton Farm
Herodsfoot
Liskeard
Cornwall
PL14 4RB 

 

Faulty Items

Please note that if you discover a faulty item, we shall endeavour to send out a replacement. All faulty items must be returned to us as soon as possible, and we recommend obtaining proof of postage or using a tracked delivery service.

If we do not receive the faulty items back, you will be charged the full replacement cost.

Please Note: Due to Health & Safety At Work Regulations, we require any used faulty goods to be returned into us in a clean condition before we accept them and issue a refund.