We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
We may change this policy from time to time by updating this page.
Who we are
Personal information submitted through this website is collected by Tanner Trading Limited, Wilton Farm, Herodsfoot, Liskeard, Cornwall, PL14 4RB.
Tanner Trading Limited is the Data Controller who determines the purposes and means of processing personal data.
What we collect
We collect the following information:
Why we collect this information
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
Emails and newsletters
We will send you marketing messages via email if you have agreed for us to do so. These emails will let you know about new products or services which we think may interest you.
We may also invite you via email to review any product you have purchased from us.
To stop receiving these messages you can click the unsubscribe link in the email, login to your account or contact our customer services on this page.
Who do we share your personal data with?
We sometimes share your personal data with trusted third parties.
For example, our suppliers and delivery couriers
Here’s the policy we apply to those organisations to keep your data safe and protect your privacy:
How long we keep this information
We retain this information until we have responded to your contact, and for internal record keeping for a period of no longer than 7 years.
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable procedures to safeguard and secure the information we collect online.
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law.
If you have a complaint you can contact the Information Commissioner's Office (ICO) which is the data privacy supervisory authority in the UK.
Under the GDPR (the EU General Data Protection Regulation), you have a number of specific rights with regards to your personal information:
A cookie is a small file which asks permission to be placed on your computer's hard drive. Cookies help us understand visitors to our website by tracking how you use our website, in a way that doesn't ever identify you personally. Cookies also allow web applications to respond to you as an individual, by allowing you to log in or add items to a shopping cart. The website can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
How to contact us
By emailing: Via our contact us page
Phone: 01579 321 703
Send a letter:
Tanner Trading Ltd